Frequently asked questions

What you need to know

Cosmetic tattoo is a semi-permanent beauty procedure designed to enhance your natural features and make your mornings easier!

High quality pigment is implanted into the superficial dermis of the skin with a fine needle, or a microblade. 

All instruments are all single use to prevent infection. 

We’re approved to provide cosmetic tattoo services by the Government and local health department. 

How long does the tattoo last?

Cosmetic tattoo is semi permanent.

This means the benefits can last for between 9-24+ months depending on skin type, lifestyle choices, and beauty regimes.

Over time the pigment will begin to fade; the colour lightens and areas may appear faded.

We offer clients discounted pricing for touch up bookings within two years of the first booking. 

How do I care for my new cosmetic tattoo?

We’ll provide you with aftercare cream at your appointment. A light layer should be applied with a clean cotton tip before bed.

Avoid saturating your tattoo in water for a five days. No cleansers or makeup should be used directly on the area for one week. Avoid rubbing or picking your tattoo.

It is normal for colour to appear on the cotton tip as you apply the cream, or you may form a very soft scab that falls away in that first week. 

Lips should be kept moisturised with the aftercare cream. 

I am travelling from another state. Should I come to the touch up appointment?

We love having travelling clients!

It is important to remember it takes two appointments to complete your brows or cosmetic tattoo.

Your follow up appointment should be 4-8 weeks after your first appointment. However, if you miss this follow up timeframe you will still be eligible for a refresh appointment.

I had my brows tattooed by another technician, and only need a touch up. Will you do this?

We would love to make an appointment for you!

Touch ups where tattoo has been completed previously by another artist is will be booked as a new client appointment with Melissa Brockfield. Time will be spent to re-measure, redraw and reshape your brows during your consultation, ultimately reworking another technicians job.

We do request a photo to be sent upon enquiry if they have been previously tattooed by another technician to ensure your desired result can be achieved.

Can I bring my child, friend, mum or partner to the appointment?

We understand that you are very excited about your appointment (we are also excited to see you!), or even a little nervous, but we do request that the appointment is private.

The focus of our time is on you and what you want to gain from your visit. We find that sometimes other people, especially children, can become a distraction; for both you and for your artist.

There are comfortable chairs in the reception area, but it can get very busy. We thank you in advance for this.

What should I bring with me or do before my appointment?

There is no need to pluck, thread, wax or groom your brows before your appointment.

If you have very full brows and like to constantly keep them tidy, or have very fair brows and like them tinted a certain shade, you can do this prior to your appointment to demonstrate the colour or way your groom them.

You may also wear brow pencil or powder to your appointment, but this will be wiped away and time will be spent measuring and shaping your brows.

Your brows will be plucked and shaped during your appointment, so please feel comfortable arriving makeup free and ready for a new enhancement.

Do you have a cancellation policy? 

We understand that life gets busy!

Our services and training are extremely in demand, and we try our best to accommodate our lovely clients with their desired appointment times. We appreciate 48 hours notice if you need to cancel or reschedule your appointment. This applies to both initial and complimentary touch up appointments.

Please text or email to notify us if you need to amend your appointment time. We also appreciate you attending your appointment on time, as the days are filled with other clients.

If your appointment is cancelled without medical reason within 48 hours of your appointment, your deposit is forfeited, and another deposit will be required to secure another appointment.

We thank you for your respect.

How do I make an appointment, and when can I come in? 

Please call, text, email or submit the enquiry form on the contact page to find a time!

Mondays, Tuesdays, Fridays and Saturdays with occasional additional days.

A deposit of $100 is required to secure all appointments. 

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